Put an AI Agent to Work on Your Website
A chatbot answers questions. An agent does the work. Zilfire builds AI agents that hold a real conversation with the person on your site, answer from your own content, qualify the lead, book the appointment, and write it to your CRM. No decision trees, no canned menus, no lost inquiries.
Capture and Qualify Every Lead
Most website visitors leave without filling out a form. An AI agent engages them the moment they arrive, answers what they actually asked, and asks the questions your team would ask including scope of work, timeline, location, budget range. Qualified leads land in your CRM scored and prioritized. Unqualified responses don't waste your team's time.
Resolve Visitor Questions Instantly
Your agent works from your knowledge base, your pricing, your service area, and your policies. It handles the nuanced question, not just the FAQ version of it. When something genuinely needs a person, it hands off cleanly with the full conversation attached, so your team isn't asking the customer to start over.
Respond to Web Visitors Instantly
Speed to lead decides who wins the job. Our agents instantly trigger SMS text and email follow-up. Consent is captured and recorded, quiet hours are enforced by time zone, opt-outs are honored instantly, and comprehensive audit logs are maintained.
AI Agents that Grow Your Business
A Trained and Optimized Operator for Your Website
Create a Winning First Impression
Knowledge Your Team Controls: Your agent's knowledgebase lives in your CMS. Update pricing, service areas, policies, or product details yourself and the agent knows immediately. No developer ticket, no retraining cycle.
Connected to Your Systems: We integrate your agent with your CRM, scheduling, help desk, and billing so it can create records, check availability, book time, and trigger workflows. An agent that can't touch your systems is just a search box.
Reviewed and Tuned Monthly: We read the transcripts, find where the agent underperformed, and fix it. You get a monthly review of conversation volume, resolution rate, leads captured, and what changed.
Transparent Pricing: You see what the model costs and what we charge to run it. No opaque markup on tokens or infrastructure.
Chatbot FAQ
Answers to the questions we get most about how we build, deploy, and maintain AI agents including scope, platforms, process, technology, and what happens after launch.
A chatbot follows a script. Someone maps out the conversation in advance, and anything outside that map gets a fallback message or a phone number.
An agent reasons through the request and takes action. It can find answers in your knowledge base, check your calendar and schedule an appointment, create a CRM record, send a follow-up text, and escalate to a person.
That's the difference between a visitor getting deflected and a visitor becoming a booked job.
Lead capture and qualification agents, customer service and support agents, appointment booking agents, internal knowledge agents for your staff, and agents that automate a specific business process end to end. Most clients start with lead capture on the website, then expand once they see what it's producing.
Your website is the primary surface. We also deploy to mobile apps, messaging channels including WhatsApp, Facebook Messenger, Slack, and Teams, and inside internal tools. Automated text and email follow-up runs on our own compliant messaging infrastructure, connected to whichever CRM or help desk you already use.
Yes, and yes, when it's built correctly. That's a bigger caveat than most vendors will tell you.
Automated texting is governed by the TCPA and by carrier requirements for A2P 10DLC registration. Getting it wrong carries statutory damages per message. We handle brand and campaign registration, capture and store proof of consent, enforce quiet hours based on the recipient's actual time zone, process opt-outs immediately, and keep an audit log of every message.
One deliberate limitation: your AI agent doesn't hold open-ended text conversations with customers. It sends event-triggered messages such as appointment confirmations, reminders, and follow-ups after an inquiry. When a customer replies with something real, a person on your team can respond. That's a compliance decision and a quality one. Text is where your customer's trust lives, and it isn't the place to gamble on a model improvising.
Our process includes:
- Discovery and strategy. What the agent needs to accomplish, who it's talking to, what it's allowed to do, and where it hands off.
- Knowledge and design. Building the knowledge base, defining the agent's scope and guardrails, and setting the tone it uses with your customers.
- Development and integration. Building the agent logic and connecting it to your CRM, calendar, and other systems.
- Testing and deployment. Adversarial testing against real scenarios, user acceptance testing, then launch.
- Training and maintenance. Team handoff, monitoring, and ongoing tuning.
We build on a modern, scalable stack chosen for performance and for keeping you out of vendor lock-in.
Agents are powered by large language models with retrieval against your own content, so responses stay grounded in your actual pricing, policies, and services rather than in whatever the model guesses.
The application layer is Next.js deployed on Vercel, giving fast delivery and clean API connections to the tools your team already uses.
We integrate with major CRMs including Salesforce, Twenty, and others so your agent can create leads, update records, and trigger workflows without anyone rekeying data.
Knowledge lives in Sanity CMS, so your team updates what the agent knows without a developer.
Messaging runs on Twilio with compliance management including consent records, quiet hours, opt-out processing, and audit logging is built into our own infrastructure.
A focused agent on your website including knowledgebase, lead capture, CRM integration usually requires four to six weeks. Multi-system agents with scheduling, messaging, and complex workflows could require more time. A customized development timeline will be provided with every project.
We develop chatbots for various platforms, including company websites, mobile apps, popular messaging apps (like Facebook Messenger, WhatsApp, Slack, Teams), and internal enterprise systems. We can also integrate the chatbot into your existing CRM or helpdesk software.
Three factors: the scope of what the agent handles, the number of systems it integrates with, and expected conversation volume. We quote fixed project pricing after discovery, plus a monthly rate for hosting, model usage, and support.
Yes. An agent needs monitoring and tuning as your business changes and as we learn more about customer behavior. Maintenance covers performance monitoring, knowledge base updates, conversation review, integration upkeep, and feature work. Compliance requirements for messaging also change, and we track those for you.